Process

Our Team

Service
You deserve a company that is responsive to you! Our maintenance organizations allow us to do that. Our leadership team is directly responsible for scheduling, production, and quality control. As a result, they will react quickly and efficiently to your request.

Creativity
The difference between ordinary and extraordinary is that little extra. Our extensive knowledge of plants, material, color, and texture combined with our knowledge of design flow guarantees take your breath away results for years to come.

Experience
We have been in business for over 28 years with many awards and accomplishments. Mock knows how to design a fitting layout with ease of maintenance to your property to maximize your long-term goals. The management team involved with your properties has a combined total of over 28 years with Mock, and over 30 years in the landscape industry. That experience will work for you.

Teamwork
We are a team of professionals who demand excellence and provide quality beyond expectations. Mock will work with you to meet your goals. Our install team and maintenance managers are committed to the idea that Together We Move Mountains.

Results
A consistent image for your property – an image that reflects quality and professionalism. We will strive to meet your objectives as well as those of your property managers, asset managers, and owners. The result will be an exterior environment that is pleasing full circle. this will maximize the investment of clients.

“The Mock Approach”

Tracy Mock

 1. Phone Conference 

We start off with scheduling a phone conference to get an idea of your project needs. It’s helpful for our designers to see your project space, so please be ready to send in pictures! In this phase, the designer will go over a few crucial details to ensure that your project is a good fit for our company. Having a budget and a list of desired project features is crucial for this step. 

2. On-site Visit

Moving on! After your phone conference, if you and the designer would like to continue with the project process, we will schedule an on-site visit. There is a consultation fee for site visits; this covers our designers time, mileage, and expertise. The consultation fee will be credited back to you if you decide to move forward with your project.

3. Prep Work

While you are patiently awaiting the beginning of your new space, we are already working behind the scenes. Before you see our crew on site we have already acquired permits, ordered materials, and coordinated subcontractors. 

4. Installation

From imagining to seeing. Every project varies in detail, but this is where your project is unique. Starting with a proper foundation and ending with precise details coming together to create your custom dream backyard space.

5. Maintenance & Live the Dream

Our goal is to create living spaces that are easy to maintain and to set you up for long term success. Thank you for letting us help you love where you live!